Terms & Conditions

The following General Terms and Conditions of Sale govern the offer and sale of products on our web site (“www.gabrielbatty.com”). The products purchased on www.gabrielbatty.com are directly sold by Gabriel Batty Retail UK Branch (Registered Number FC027004) (hereinafter referred to as “we” or “us” or “the Vendor”), with registered office in 5 Howick Place, London SW1P 1WG. Requests for information should be made through our Customer Care. If you need any assistance, go to the Customer Care area, where you will find information on orders, shipping, refunds and returning products purchased on www.gabrielbatty.com, as well as other general information on the services provided by www.gabrielbatty.com. Remember that you can always contact us by email: clientservice@care.gabrielbatty.com. For any other legal information, go to the sections: General Terms and Conditions of Use, Privacy Policy and Return Policy.

  1. Our Business Policy The Vendor offers products for sale on www.gabrielbatty.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers". "Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on www.gabrielbatty.com. The Vendor reserves the right not to process orders received from users who are not Consumers and any other order which does not comply with this section 1. These General Terms and Conditions of Sale exclusively regulate the offer and the sale of products on www.gabrielbatty.com between the Consumers and the Vendor. The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on www.gabrielbatty.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party's terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of www.gabrielbatty.com and third parties.

  2. How to Execute a Contract with the Vendor The display of the products on www.gabrielbatty.com and their prices do not represent an offer but rather an invitation to treat. In order to place an offer by submitting an order form for the purchase of one or more products on www.gabrielbatty.com, you must follow the instructions provided during the online purchase process, namely: (i) add the products in the shopping bag, (ii) click the "proceed to payment" button, (iii) insert your email address, (iv) choose whether to proceed with or without registering (as guest) on the website, (v) fill in the form with your personal information (name, surname, address, email, telephone, shipping/billing address), (vi) select your shipping and payment methods, (v) accept these terms and conditions of sale and (vi) place your order through the website.

  3. Payments Payment of the product prices and relevant costs for shipping and delivery must be made using one of the procedures available on the www.gabrielbatty.com website, as indicated on the order form. Accepted payment methods include credit/debit cards, PayPal, and other secure online payment gateways.

  4. Legal Rights All products sold by the Vendor are covered by the consumer protection laws applicable in your jurisdiction. If you receive defective or non-conforming products, you may be entitled to a repair, replacement, or refund.

  5. Trademarks All trademarks, logos, and brand names displayed on www.gabrielbatty.com are the property of Gabriel Batty or their respective owners. Unauthorized use of these trademarks is strictly prohibited.

  6. Shipping Shipping costs and estimated delivery times are specified at checkout. The Vendor is not responsible for delays due to carrier issues or unforeseen circumstances.

  7. Returns Consumers have the right to return products within 30 days from the date of receipt, provided that the items are unused and in their original packaging. Personalized or used items may not be eligible for return. Detailed return instructions are available in the Return Policy section.

  8. Privacy Your use of the Website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal data. By using www.gabrielbatty.com, you consent to the collection and use of your data as described in the Privacy Policy.

  9. Order Confirmation Upon submission of an order form, the Vendor shall send you an automatic purchase order receipt email (“Receipt order confirmation”), containing a summary of the information related to the order form (General Terms and Conditions of Sale, the products' main characteristics, detailed information on the price, terms of payment, and shipping costs). This Receipt order confirmation email does not, however, mean that your order has been accepted. All orders submitted by you are subject to the Vendor's acceptance.

  10. Governing Law These General Terms and Conditions of Sale are governed by English law. Any dispute concerning their interpretation and execution will be subject to the jurisdiction of the court of your residence or domicile.